FREQUENTLY ASKED QUESTIONS

GENERAL

SOUTH SHORE TRADING GROUP is a US-based company, operating from its head office in Long Beach, CA 90802, USA. It specializes in providing portable accommodation and storage delivered within the US by self-loading lorries, including portable cabins, shipping containers, container conversions, flat pack units and modular buildings for various applications, homeowners and industry sectors.

Shipping containers and in-gauge converted containers can also be delivered worldwide using the global container network. Units are available for both hire and sale and can be specified to meet the exact requirements of customers.

We are aware that there are some scam operations that aim to defraud buyers of shipping containers by imitating existing companies.

If there is any concern that you are not speaking to us please call us directly on  562-966-9392 or contact info@sstcontainers.com to check that the quotation and any payment details are genuine, or for peace of mind only buy online through www.sstcontainers.com

Since we were established in 2002, we have been offering affordable and reliable portable accommodation and storage solutions. Please see about us for further information. We have excellent review ratings and as a family-owned and operated business, we pride ourselves on our high standards of personal customer service. Our track record means you can rely on us to deliver your products on-time and in excellent condition, and in the unlikely event we make a mistake, we will make sure that we put it right.

By appointment, you are welcome to come along to our headquarters in Suffolk, to meet our knowledgeable team and discuss your accommodation and storage requirements face to face. One of the benefits of dealing with Portable Space is that unlike most companies, we hold large stocks of both hire and sales cabins, containers and flat packs. We are not based at a port, so as long as it’s safe to do so, we can even let you select your own cabins and containers from our stock. If you would like to physically view the containers, please make sure that you wear strong walking-type boots to comply with health and safety requirements.

Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Praesent tempor congue pretium. Aliquam libero ante, eleifend vel ligula vitae, fermentum rutrum eros. Nam quis vestibulum ligula. Aliquam erat volutpat. Worrying does not empty tomorrow of its troubles, it empties today of its strength.

ORDERING & PAYMENT

We are aware that in our industry there are a number of scam websites that will take your payment but have no intention of supplying any containers or cabins. Some of those that have been reported are listed on this site https://shippingcontainerscams.com This website also contains some helpful advice on identifying scam container websites.

Checking out Portable Space

  1. Check our company data on Companies House and our physical address on Google Maps
  2. Portable Space are members of industry bodies including the Modular & Portable Building Association (MPBA) – check our MPBA member listing – and the Self Storage Association
  3. Portable Space holds a number of industry accreditations. View all our accreditations and up to date certificates.
  4. Portable Space has hundreds of independently verified customer reviews.
  5. Call our team. You are welcome to call our team . Many scammers will only provide you with a mobile phone number.
  6. We do not sell any products on Facebook Marketplace. We are aware of some scammers operating on this platform.
  7. All emails from us will be from an email address that ends in info@sstcontainers.com If you receive an email that you believe is from us but does not end with info@sstcontainers.com it is likely someone who is pretending to be associated with us.
  8. All quotes from us will include our UK landline number 562-966-9392Our quotes will never ask you to call a mobile number.

As with any online shopping, we require payment in advance for all purchases. For new hire customers and subject to a credit search, we usually require payment in advance for the delivery and collection costs in addition to the first four weeks’ hire. Once we have a satisfactory payment history and credit rating, you can ask us for a 30-day account. If you are a large business, depending on your credit score we may be able to set up an account straightaway. Please discuss payment options with your Sales Advisor or directly with info@sstcontainers.com

The best place to browse detailed product information is www.sstcontainers.com where you can look at different hire and sales products and find lots of useful information. For each product you can create a printable or email PDF to save or send, and also download additional details such as CAD drawings.  When you find items that you like, add them to your basket and then order the sale products online. For hire items, you can’t order online but can place an enquiry.

DELIVERY, INSTALLATION & PLANNING

Most of our units are designed to be supported on the four corners; hire units do not come with jacklegs as standard (although we can fit these to hire steel cabins for a small weekly charge). We normally level up units on the corners by using pre-cut wooden shims that our drivers keep in stock on the lorry. For individual units hard standing is usually sufficient and our drivers carry enough wood to level up a cabin with a 150mm fall over its whole length for example over a kerbside. We can double stack units on smooth level concrete or tarmac. For units placed on soft surfaces and especially for double stacked units you will need to provide additional purpose-built foundation pads. Requirements vary significantly between sites, products and uses, so please be sure to discuss this with our Business Development team who will arrange a site visit to advise if necessary.

If the unit is being used as part of a construction project on a temporary basis then it is not normally necessary to have planning permission. However if you have any doubt, it’s your responsibility to check with the relevant planning authorities (usually your local council) which is responsible for your area. Regional rules vary so please do not assume that because the container is portable, that you do not require planning permission.

All our hire units fall outside building regulations, as they are below the required size. However some of the larger units and most of the modular buildings that we sell require building regulations and although we can provide basic information, you will need to check with your local planning authority as it’s a complex area with rules varying from site to site and what the building is being used for.

We do not make any electricity, water or waste connections; it is your responsibility to make the necessary arrangements with a suitably qualified person. For sites which do not have access to water we can supply bowsers and booster pumps, where there is no mains sewage or underground septic tank you will need our waste tank and emptying service and for sites without electrics, we can arrange for a generator . If you do not have any services then you probably need a static or towable welfare unit . Please ask us for further details

Our drivers carry all health and safety, training and inspection certificates with them in the lorry and they also have a generic risk assessment suitable for most standard delivery operations. Please let our Business Development Advisor know beforehand if you know of any site restrictions or special requirements such as traffic plans, weak or low bridges or obstructions so that we can manage these. Unless otherwise instructed, our drivers will report to the Site Manager on arrival to agree a plan before starting work. Portable Space is ISO 9001:2015 and CHAS and Safe Contractor accredited so you can be confident that you are dealing with a responsible and careful business. For more information please refer to health and safety or discuss this with us to avoid unnecessary delays or costs on arrival.

CONTACT US

Or Call 562-966-9392

Superb service nothing was too much trouble i would certainly use again.
Mark Smith